Terms &Conditions.

1. Services Offered

Reporting For Doody (“Company,” “we,” “us”) is a veteran-owned pet waste management company providing professional waste removal and sanitation services. By requesting a quote, scheduling, or using our Services, you agree to these Terms & Conditions.

We offer the following service categories:

• Residential Scooping — Scheduled dog waste removal from your yard
• Residential Bucket Service — Sanitized disposal bucket maintenance
• Add-On Services — Deodorizing, sanitizing, and fly trap bag service
• Custom Tailored Plans — Combination of scooping and bucket service at independent frequencies
• One-Time Services — Single-visit cleanup and assessment
• Commercial Services — Custom solutions for businesses, HOAs, dog parks, and multi-unit properties

2. Residential Scooping Service

Our scooping service includes professional waste removal, equipment sanitizing, and hauling/disposal of all collected waste. We scoop, sanitize, and haul — you enjoy a clean yard.

Frequency options:

• Weekly — Available for all dog counts and yard sizes
• Bi-weekly — Available for up to 2 dogs
• Monthly — Available for 1 dog only

Service area is measured in 1/4 acre increments. Additional area beyond the base 1/4 acre is subject to a per-increment surcharge. Dog count restrictions per frequency are enforced to ensure thorough service quality.

3. Residential Bucket Service

We provide and maintain a galvanized disposal can with a lid and lined waste bags. On each visit, we sanitize the bucket, remove and replace the waste bag, and haul away all collected waste.

Frequency options: Weekly, bi-weekly, or monthly. Monthly bucket service is available for up to 2 dogs.

4. Add-On Services

The following add-on services are available with any recurring scooping or bucket plan:

• Deodorizing ($20/visit) — Professional yard deodorizing using our Wysiwash system. Eco-friendly, non-toxic treatment covers up to 2,500 sq ft per visit.
• Sanitizing & Deodorizing ($40/visit) — Full bacteria and virus elimination combined with deodorizing treatment. Covers up to 2,500 sq ft per visit. This service includes deodorizing — selecting both separately is not necessary.
• Fly Trap Bag Service ($10/bag) — We set up, monitor, and maintain fly trap bags on your property. Includes initial setup, regular monitoring during service visits, disposal when full, and replacement with a fresh bag.

5. Custom Tailored Plans

Custom plans combine scooping and bucket service at independent frequencies to fit your needs. For example, you may choose weekly scooping with bi-weekly bucket service. Pricing is the sum of each component's rate at its selected frequency.

6. Commercial Services

We provide commercial pet waste management solutions including pet waste station installation and maintenance, property scooping service, disinfecting and deodorizing, and custom solutions for apartment complexes, HOA communities, dog parks, veterinary offices, kennels, and other commercial properties.

Commercial services are quote-based. We will contact you within 1 business day of your inquiry to discuss your specific needs and provide a custom proposal.

7. One-Time Services

One-time cleanup services are billed at an hourly rate. Estimates provided during the quoting process are non-binding and subject to adjustment based on on-site assessment. Final pricing depends on actual yard conditions, property size, time since last cleanup, and service area.

For yards that have not been professionally cleaned in over one month, a one-time cleanup may be required before routine service can begin. We will communicate this requirement during the quoting process.

8. Pricing & Quotes

Pricing is determined at the time of quoting based on your yard size, number of dogs, selected frequency, and any add-on services. Quotes are valid for 30 days from the date of issuance.

We reserve the right to adjust pricing for one-time services after an on-site assessment if actual conditions differ significantly from the information provided during the quoting process. Recurring service pricing is locked in upon acceptance and is subject to change only with 30 days' advance written notice.

An initial cleanup fee ($30–$80) may apply on the first routine visit depending on yard conditions and time since the last professional cleaning.

9. Service Access

You agree to provide safe and unobstructed access to your yard on scheduled service days. This includes ensuring gates are unlocked or providing a gate code at signup. We are not responsible for skipped visits due to inaccessible yards; however, we will make reasonable efforts to contact you if access cannot be obtained.

10. Scheduling & Cancellations

Services are scheduled on a recurring weekly, bi-weekly, or monthly basis. You may pause, skip, or cancel service at any time through your client portal or by contacting us directly. We ask for at least 48 hours' notice for schedule changes when possible. Same-day cancellations may be subject to a service charge.

11. Payment

Payment is due upon receipt of invoice. Invoices are generated after each service visit and sent via email. We use Stax Payments for secure payment processing. A credit card on file is required for recurring services to enable automatic payment. One-time services may be invoiced after completion. Overdue invoices may result in suspension of service.

12. Liability

Reporting For Doody is fully insured. In the event of damage to your property caused by our technicians, please contact us within 24 hours. We are not responsible for damage caused by pre-existing conditions, pet behavior, or access-related incidents.

The Company is not responsible for missed service due to extreme weather, acts of God, or other circumstances beyond our control. We will make reasonable efforts to reschedule affected visits.

13. Your Responsibilities

• Ensure yard access on scheduled service days
• Notify us of aggressive pets before the first service visit
• Keep pets inside or restrained during service visits
• Ensure payment information on file is current
• Notify us of changes to your property that may affect service (e.g., construction, landscaping)

14. Termination

Either party may terminate service with 7 days' written notice. We reserve the right to immediately terminate service for non-payment, unsafe conditions, or abusive behavior toward our staff. No refunds are issued for services already rendered.

15. Privacy

We collect and process personal information to provide our Services, including your name, contact information, service address, payment details, and service preferences. We do not sell your information to third parties. Contact information may be shared with our service partners (scheduling, payment processing, CRM) solely to fulfill your service.

16. Contact

Questions about these Terms? Contact us at (608) 515-8874, info@reportfordoody.com, or visit our Contact page.